This page outlines the Terms of Service for TRUEVITA. It applies to all users of our website and services.

Overview & Acceptance

By accessing or using the TRUEVITA website and services, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

Eligibility and Accounts

To use our services, you must be at least 18 years of age or the age of majority in your jurisdiction. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Products, Descriptions and Availability

TRUEVITA offers a range of vitamins and dietary supplements. We strive to provide accurate descriptions and images of our products. However, we do not guarantee that all product descriptions are error-free. Availability may change without notice.

Pricing and Payment

All prices are listed in Canadian dollars (CAD $). Prices are subject to change at any time without notice. Payment can be made through various methods as indicated on our website.

Orders and Acceptance

Your order constitutes an offer to purchase a product. TRUEVITA reserves the right to accept or reject any order for any reason. An order confirmation will be sent after acceptance of your order.

Shipping and Delivery

We offer free shipping on every order. Orders are processed within 1 business day. Delivery typically takes 6-8 business days, but may vary based on location and other factors.

Returns and Cancellations

You may return products within 30 days of receipt for a full refund. Returns are free. If applicable, there is a statutory cooling-off period of 14 days from the date of receipt for certain products. Cancellations can be made before the order is processed.

All products are eligible for free returns within 30 days of receipt.

Intellectual Property

All content on the TRUEVITA website, including text, graphics, logos, and images, is the property of TRUEVITA or its licensors. You may not use, reproduce, or distribute any content without express written permission.

Acceptable Use

Users are prohibited from using the website for any unlawful purpose. You must not engage in any activity that could damage, disable, or impair the website or interfere with any other user's access to the site.

Disclaimers and Limitation of Liability

TRUEVITA does not guarantee that the products will meet your expectations or that the website will be uninterrupted or error-free. All statements regarding products have not been evaluated by regulators and products are not intended to diagnose, treat, cure, or prevent disease. Our liability is limited to the fullest extent permitted by law.

Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. You agree to submit to the personal jurisdiction of the courts located in Toronto, Ontario.

Changes to Terms

TRUEVITA reserves the right to modify these Terms of Service at any time. Changes will be posted on this page, and it is your responsibility to review these terms periodically. Continued use of the services after any changes constitutes acceptance of the modified terms.

Contact

If you have any questions or concerns about these Terms of Service, please contact us at truevita.ca@gmail.com or at our address: 1 Yonge Street, Suite 1801, Toronto, Ontario, M5E 1W7, Canada.